At My Memory Club, we take your privacy very seriously. We aim to earn and keep your trust by not only providing an excellent service through the website
to Members, but also by making every effort to keep our website safe, maintain very high standards in respecting your privacy and explain in simple language
how we operate.
This policy is intended to help you understand:
When we refer to “My Memory Club,” “we,” or “us” in this policy, we mean My Memory Club. When we refer to “services” or “product/s”, we are referring to My Memory Club, My Memory Club Tools.
This policy is effective from 21/01/2019.
We collect information about you when you provide it to us, and when you use our product/s.
We collect information about you when you input it into our products or otherwise provide it directly to us.
We collect information about you when you use our Products, including browsing our websites and taking certain actions within our services.
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
We share information we collect about you in the ways discussed below. We will never sell information about you to advertisers or other third parties.
When you use our product, we share certain information about you with other Service users.
We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services.
For more information on how we respond to government requests.
The security and protection of your personal information is of paramount importance to My Memory Club. Therefore, any information collected by us is stored securely to avoid unauthorised access. In addition to any personal information you may provide, My Memory Club may use software or other tools that enable us to collect specific technical information like your Internet protocol (IP) address, your computer’s operating system, your browser type, traffic patterns and the address of any referring Web sites. My Memory Club monitors how a visitor arrives at our website but cannot and will not gather information about other sites the visitor has been on.
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the
pages they visited.
Essential cookie: PHPSESSID
This cookie is essential for the website to operate and is set upon your arrival to the My Memory Club website.
This cookie is deleted when you close your browser.
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations. We will respond to requests about this within a reasonable timeframe.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format.
You can exercise some of the choices by logging into our product and using settings available within our product or your account. Where our product is administered for you by an administrator, you may need to contact your administrator to assist with your requests first. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep.
If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
International transfers of information we collect. We collect information globally and primarily store that information in the United States and Australia. We transfer, process and store your information outside of your country of residence, to wherever we, Golden Carers, or our third-party service providers operate for the purpose of providing you our product. Whenever we transfer your information, we take measures to protect it.
Notice to End Users
Our products are intended for both personal use and use by organizations. Where our product are made available to you through an organization
(e.g. your employer), that organization is the administrator of our product and is responsible for the end-users and/or Service sites over which it has control.
If this is the case, please direct your data privacy questions to your administrator, as your use of our product is subject to that organization’s policies. We are not responsible for the privacy or security practices of an administrator’s organization, which may be different than this policy.
Even if our products are not currently administered to you by an organization, if you are a member of a team administered by an organization, or if you use an email address provided by an organization (such as your work email address) to access our product, then the administrator of that team or the owner of the domain associated with your organizational email address (e.g. your employer) may assert administrative control over your account and use of our product at a later date. You will be notified if this happens.
Administrators are able to restrict your access, and in some cases:
If you do not want an administrator to be able to assert control over your account or use of our product, you should deactivate your membership or remove any email addresses containing a domain owned or controlled by the administrator entirely from your account.
Once an administrator asserts control over your account or use of our product, you may no longer be able to withdraw membership or change the email address associated with your account without administrator approval.
Please contact your organization or refer to your administrator’s organizational policies for more information.
Our Product are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. Control your personal Cookie Services here.